Eqlipse Technologies

Mid Level Tier 1/Tier 2 Systems Administrator

ID
2024-1623
Category
Information Technology
Position Type
Full-Time
Location
US-MD-Fort Meade

OVERVIEW

BlueHalo is currently seeking a Mid Level Systems Administrator for a high priority and highly visible Cyber program. Our team seeks problem solvers, innovators, technologists, and operators looking to remain at the forefront of driving meaningful change and make an enduring impact on the national security mission. As a member of the team your work will align the most innovative solutions to evolve and transform how our customers accomplish their most complex challenges.

WHAT YOU WILL DO

Join our dynamic team, where innovation meets excellence. We are seeking a skilled Tier 1/Tier 2 System Administrator to contribute to the implementation, troubleshooting, and maintenance of Information Technology systems. As a key member of our team, you will play a crucial role in managing IT system infrastructure, ensuring smooth day-to-day operations, and providing top-notch support to our internal customers. Our values innovation, collaboration, and professional growth. A major component of this role will be configuring UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components. Some of the daily problems that you will be solving will involve:

  • Supporting the implementation, troubleshooting, and maintenance of IT systems.
  • Managing the daily activities of configuring and operating IT systems.
  • Provide Tier 1 (Help Desk) problem identification and diagnosis.
  • Provide Tier 2 (Escalation) problem resolution. 
  • Assist users in accessing and using IT systems effectively.
  • Support day-to-day operations, monitoring, and problem resolution for various devices, including client/server, storage, network devices, and mobile devices.
  • Escalate and communicate the status of issues to agency management and internal customers.
  • Optimize system operations and resource utilization, performing capacity analysis and planning.
  • Configure and manage UNIX and Windows operating systems.
  • Install/load operating system software, troubleshoot, and maintain system integrity.
  • Configure network components and implement enhancements to improve reliability and performance.

WHAT QUALIFICATIONS YOU WILL BRING

  • Bachelor's degree plus 5-years of relevant experience.

or

  • Master's degree plus 3-years of relevant experience. 

or

  • An Associate's degree plus 7-years of relevant experience or high school diploma/GED plus 9-years of relevant experience may be considered for individuals with in-depth experience that is clearly related to the position.

CLEARANCE

TS/SCI with Poly

EEO Statement

"Eqlipse is committed to hiring and retaining a diverse workforce. We are proud to be an equal opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of the employment process, please send an email to HR@eqlipsetechnologies.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries."

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