Eqlipse Technologies

System Administrator

ID
2024-1612
Category
Information Technology
Position Type
Full-Time
Location
US-MD-Annapolis Junction

OVERVIEW

Eqlipse Technologies is seeking a Senior System Administrator for a priority program in support of our customer. Eqlipse's team seeks problem solvers, innovators, technologists, and operators looking to remain at the forefront of driving meaningful change and make an enduring impact on the national security mission. As a member of the Eqlipse team your work will align the most innovative solutions to evolve and transform how our customers accomplish their most complex challenges.

WHAT YOU WILL DO

A typical day in this role may require you to:

  • Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • ProvideTier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

WHAT QUALIFICATIONS YOU WILL BRING

  • Bachelor's degree in information technology or a related discipline and 10 to 15 years of experience. Note: Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
  • Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.

CLEARANCE

TS/SCI with Poly

EEO Statement

"Eqlipse is committed to hiring and retaining a diverse workforce. We are proud to be an equal opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of the employment process, please send an email to HR@eqlipsetechnologies.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries."

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